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Investigating

NHS Forms are displaying incorrectly

NHS Forms are not showing as they should. When clicking on the form 7 the pop up window shows the page in the background and not the NHS form.

Investigating

Jobready360 login page isn't displaying school names correctly

Jobready360 login page isn't displaying school names correctly. When the end user types in a school name such as “Pathful” the word Pathful disappears and clicking on the blank space actually brings up the login page for the school that was being typed in, but the words are gone.

Brandi Stearns6 hours ago

Opportunities Appearing in Platform not associated with my employers nor did I approve

I am seeing opportunities in my platform that I did not approve. I also do not have any employers in my Jobready yet. Why are these appearing?

Lauren Chiacchio6 hours ago

Opportunity Board Showing Error Message

Opportunity board presents a red bar that reads “Something went wrong loading opportunities. Please try again later” instead of displaying search results. Different error message than https://pathfulinc.atlassian.net/browse/POD-3211

Dana Vazquez1 day ago

Work Log Verification Form Shows Incorrect Time Despite Being Corrected

Student forgot to clock out one day so 9/14-9/15 on her work log verification form is showing 23 some hours. They did correct this and the entry appears correct on her calendar and under ‘approve work logs’ but the form is still only pulling the clock in/out times.

Task List

The student summary page, where it shows each individual’s progress for each cert/task list that they need to complete, is not accurately showing the percentage of the task list that they need to complete. (However, when you click on the bottom right summary icon for the individual student, it will show the tasks completed, and then when you go back to the original page, the % complete will be there. ) This is the customer note *

Staci2 days ago

Advisory Board Member Add Screen Defaults to "Linked To Employer Contact"

Even though the setting on the page does not have “Linked to Employer Contact” checked, the new member adding page shows the fields for linking an employer contact when you first open the new member page window.

Kathy Drake2 days ago

Error when attempting to log into Pathful Opportunities

User is unable to log in due to ‘already signed in’ error despite the JR account not being connected to WBL Opportunities.

Katie Knapp7 days ago

Staff Account WBL Observer Able to Edit Work Logs

Staff account with wbl observer permission is able to edit student work logs.

Brian Booher7 days ago

WBL Type appearing as Project Based After Being Changed to self-Reported

A WBL type was created by the user and changed to self-reported from Project. However, everything still looks like a Project Based WBL type even after refreshing a few times.

Nicole Conner8 days ago

Add the ability for students and teachers to be linked to multiple schools

We have students who are linked to their main school but they are also enrolled at another school for a certain program. Currently, teachers at the second school who teach that program are not able to see their students because the student is only linked to one school. Visibility and access to the correct students is very important and we have many instances like this.

Allison Shook8 days ago
1

"In person signature" not providing form in app

Limestone POC reported "Also attempted another "in-person signature" at a site visit today, but got the "Do you agree to serve as a witness?" pop-up and clicked "YES" and then the pop up just went away. Did not progress to the screen the pulls up the form to complete" This has hppened on more than one occasion. I have not been able to replicate this error in platfrom.

Eduready Admin8 days ago

PDF is not loading as Portfolio Best Work image.

When selecting a PDF, the system states that it was a success, but the image does not appear. See below

Marsha Metivier9 days ago

Portfolio Started Vs Not Started Showing Graduated Students Numbers

Looking at the graph that shows who has started a portfolio and who hasn’t started one shows a higher number then what the actual data shows due to it not filtering out graduated students.

April Kraklow9 days ago
1

Error when updating pay stub comments

Error when updating comment in pay stubs

Eduready Admin10 days ago
1

Deleting a form isn't "sticking" and re-populates as "completed"

Deleting a form works for a moment and shows deleted but after a few minutes the status returns to “completed”.

Tom Thompson10 days ago

Teacher WBL Coordinators Appearing for Students in Different Programs

Student submits work log form and there is a CC for WBL Coordinator. Student has a list of options and shouldn’t see most of them because they are teachers in a different program then her.

Joseph Senn10 days ago
Investigating

I have found a bug, please get me to the reporting tool

I have found a bug, please get me to the reporting tool Filed via Pathpal from Slack by Zachary Gifford (ref pp-75a84fa0a897275a). QC details Product: Pathful Bug Reporter Group: Customer Success Team Impact: Moderate / Limited Bug Severity: Medium Can be Reproduced?: Yes Steps to reproduce: Log in as state director with purchased coursework redeemed and assigned to students. Confirm on the student side that the coursework is completed Current result: The lesson portions of the coursework are not populating in the teacher version of the purchased content dashboard, showing "No assignments found for this student in this course" Expected Results: The completed results for the coursework should populate.

Zack Gifford10 days ago