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WBL: 'Current PDF' Looping & 'In-Person Signature' Error 401

Customer is experiencing two issues within the Work-Based Learning (WBL) module: 1. **'Current PDF' Feature Issue**: When attempting to view a current training agreement by clicking the 'Current PDF' button, the system re-opens the WBL window without displaying the form. The customer confirmed that allowing pop-ups for Jobready360 did not resolve this looping behavior. Initial bot diagnosis suggested a pop-up blocker. A workaround suggested was to use the 'View' button on completed forms. 2. **'In-Person Signature' Feature Issue**: The customer also reported encountering an 'Error 401' when attempting to use the 'in person signature' feature, preventing its use.

Brad Gudme 1 day ago

🐛 Bug Reports

Student Clock-in/out Report: Data Visibility & Clarification

The customer from Jobready360 is seeking clarification on student clock-in/out reporting. They initially tested student clock-ins via the mobile app but could not find a consolidated report for this data. The customer expressed a need for a consolidated clock-in report to avoid students duplicating effort (manual work logs vs. real-time clock-ins) and to provide proof of job site presence. Initially, the system indicated that a consolidated spreadsheet report for clock-ins (Time Cards) was not available, directing the customer to view individual student clock-in activity on the Work-Based Learning page. The customer then requested a feature for a consolidated clock-in report. Further clarification revealed that a report *does* exist: the 'WBL Work Logs PDF report' under Reports → Work-Based Learning, which includes both clock-in and clock-out times. This report only populates once a student has clocked OUT. The support team needs to confirm if the customer's test students completed the full clock-out step.

Timbra Sutton 1 day ago

💡 Feature Suggestions