Session recording link stuck on loading wheel

Hey team, a teacher sent me an email of a session recording link that is not working for her. I also tried it and I am getting the spinning loading wheel too - The recording from the Pathful session is now posted! Click <https://u9153259.ct.sendgrid.net/ls/click?upn=u001.6mdU13iZ03rdWx0xN9-2BAfIpRXa2UXxcnJkZL1NLQykPuasHH0-2FcEi3NFxeOgNw302ZQS7P5nUjEBdABdUfCLbg-3D-3DMN-o_kib1SGcv9jq8vn7WTJs19E6NzLDPWVQ3-2Btb54wHLeIQsnH-2BaiMp-2Bm41rmjjTtPSfD5gQuDIgTtw-2FW5uX6DCI4fMmpq0PdYTx1N4k-2Fyyi-2Bd4Exy5po2vYSd6CloEYbWubgjDUyu3EmMI-2FJVy-2BNHOjSmdV-2BZQehLxDH7JqbooeofMa-2BDewL-2BidxX3KLJ0BA0b59T5r2J8x6Tu5v-2F8yPtTANwc-2FFeOV3g8lI1h-2FUAVy0L1P2KbT77wbbTuv602mlSHkUmT4pZT8UGZM235qhaxRrkUFfngBL-2F92FbYFCAATgGLfMt6fhgrqwlkRDAwNL03q-2Bty8TLr4dYVJhHG2HYdV4HC-2B9tIItkQciuRdjCANXgo-3D|here> to check it out.

Filed via Pathpal from Slack by Matt Tapley (ref pp-410417c86534565c).

QC details

Product: Pathful
Bug Reporter Group: Customer Success Team
Impact: Minor / Localized
Bug Severity: Medium
Can be Reproduced?: Yes
Steps to reproduce: This is from the email that the teacher received after the session recording was supposed to be available The recording from the Pathful session is now posted! Click here to check it out.
Current result: The link does not produce a video though
Expected Results: the link works