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Update login error for SSO users trying to log in manually

Feature Suggestions

Currently (in the mobile app at least), if a user that has previously used SSO to log in attempts to enter a username and password, it states that the username or password is incorrect. Instead, we should have the error message state they need to use the appropriate SSO type set on their account to sign in

Posted by Josh Biller ·
Status: Completed3 comments

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Comments3

  • Cameron Kolick

    Team•

    Nov 4, 2025

    Was this just in Dev? I give the same error in the live app as the mobile app.

    • Cameron Kolick

      Team•

      Nov 12, 2025

      Bump

    • Josh Biller

      Team•

      Dec 4, 2025

      No, it happens in live. It just says “Username or Password incorrect.”