Unable to Submit 'Release Time - Non-Traditional' Form

The customer is encountering a "failed error" when attempting to submit the "Release Time - Non-Traditional" form during "as needed forms submission". The system indicates a backend constraint where a previous submission record is blocking new entries. The customer also reported experiencing the same error yesterday (2026-09-02) for the same form when attempting to submit for another student. This suggests a potential system-level bug preventing new submissions for specific users or under certain conditions, requiring backend investigation and resolution.