Admin goes to Users and Groups-Staff-New-enter all information-Save (or Add Staff I think is the verbiage) and it spins but then does nothing. It won’t take that final step to actually save and create the staff account.
I’m betting the email was being added but the username field was being left blank. That’s the only way I was able to recreate this. If you leave it empty now, it will give you an error instead of failing silently.
Joe Miller
•
Mar 10
The user has been getting emails, but they never show in the Staff list
Joe Miller
•
Mar 10
OK I filled in all the required fields but it still is not adding the staff member
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Comments3
Mar 10
PinnedI’m betting the email was being added but the username field was being left blank. That’s the only way I was able to recreate this. If you leave it empty now, it will give you an error instead of failing silently.
Joe Miller
Mar 10
The user has been getting emails, but they never show in the Staff list
Joe Miller
Mar 10
OK I filled in all the required fields but it still is not adding the staff member