Teacher Login Issue: Chad Detwiler (Google SSO)the SIS  sync is setting the user's email to Null despite them having a valid email in their SIS?

Customer reported a teacher, Chad Detwiler, was unable to log in. Mr. Detwiler previously experienced a login issue due to a missing email in the SIS (Infinite Campus), which was resolved, allowing him to log in until today, August 31, 2026. He uses Google SSO, and the system was presenting an error message indicating a missing email, similar to the previous issue. The customer also inquired about manually adding a staff member, for which the bot provided instructions. The login issue for Chad Detwiler was escalated to the development team and subsequently resolved during this conversation.
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Not Necessary

Board

🐛 Bug Reports

Date

12 days ago

Author

Rob Gutshall

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