Teacher Alicia: Restrict student view to Co-op/WBL courses

Customer Alicia from Jobready360 is experiencing an issue where her student view in the platform includes numerous students not enrolled in her Cooperative Learning/Work-Based Learning (Co-op/WBL) courses. She requires her view to be restricted to *only* the students assigned to her Co-op/WBL classes. Initial attempts by the bot suggested manual custom group creation, which was deemed too cumbersome for 143 students. The customer confirmed that 'Work Based Learning' and 'Cooperative Education' courses should be treated as a single program for student visibility purposes. An administrator attempted to resolve the issue by creating programs, aligning the specified courses, and running a sync to restrict student visibility. However, the customer reported that the issue persists, with all students still appearing in her 'students' list and no student groups created. The ticket has been escalated to a team lead for further investigation and resolution.

Please authenticate to join the conversation.

Upvoters
Status

In Review

Board

💡 Feature Suggestions

Date

4 days ago

Author

Alicia Richhart

Subscribe to post

Get notified by email when there are changes.