Students Unable to Log In: 'Logged Out' Error with Google SSO

The customer reports that multiple students are unable to log in to the Jobready360 platform. Students consistently receive an error message stating they are 'logged out and need to log in again.' This issue occurs even after uninstalling the app and reinstalling it. The customer has already performed the following troubleshooting steps without success: * Checked for accounts disabled due to inactivity. * Investigated potential SIS sync issues. * Considered graduated/alumni login scenarios. * Closed and reopened the application entirely. * Uninstalled and reinstalled the application.

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Status

In Review

Board

🐛 Bug Reports

Date

About 1 month ago

Author

Greg Benz

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