Skip to main content

Remove 15 minute cooldown

I’m trying to bulk send a recurring form to multiple WBL types. After sending to 2 WBL types, I get this error, “There is already a bulk form submission running for this form template and submission type in the last 15 minutes.”

Please remove this cooldown time, or allow me to bulk send to multiple WBL types at once. Thanks!

Status: Completed2 comments

Log in to comment and vote

Comments2

  • Cameron Kolick changed status to Investigating
    Team•

    Oct 22, 2025

    Pinned

    We can try to make the cooldown time look at WBL Type as well so the cooldown doesn’t get considered when you try to run it for another Type back to back. We cannot remove the cooldown time altogether because every time we do, we have people that submit duplicated forms and it’s a lot of manual effort on our part to fix it when that happens.

  • Cameron Kolick

    Team•

    Oct 23, 2025

    I didn’t have a way to do this so I just changed the cool down time to 1 minute. I’m assuming that will suffice.