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Parent contact email address is not pulling all options from SIS

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I have a student whose parent email is not pulling the correct one from Infinite Campus. It's giving me the option for two emails that are listed in IC, but we want it sent to another email that's listed in IC that Jobready is not pulling for some reason. I hope that makes sense. Are you able to pull additional email addresses from IC or allow us to change it in Jobready so it’s not overwritten when the sync runs?

Posted by mberg1 ·
Status: Closed2 comments

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Comments2

  • Cameron Kolick

    Team•

    Jun 14, 2023

    We add the data that we get. If we don’t get that data, we cannot add it. But, you can add a guardian to a student and it will not be removed when the SIS sync runs.

  • Cameron Kolick

    Team•

    Mar 22, 2023

    Not entirely sure how possible this is but should put it in planned for now so it can get researched at some point.