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Mobile app not loading work logs

Testing the work logs with a student, the student has a work log form that is "stuck". It shows it's waiting for the student signature, yet when she tries to load the form to be signed (using the app), it just spins with the Jobready360 logo. The form doesn't appear.

Status: Completed3 comments

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Comments3

  • Cameron Kolick

    Team•

    Apr 14, 2025

    There is a fix for this but the mobile app is a bit more complicated to push updates. It will be live in the upcoming weeks.

  • Travis Wetzel

    •

    Apr 11, 2025

    Hey John, I was chatting with Allyson about this in the live chat.

    The student was about to submit work logs, but then clicked "back" in the app. Then the app was stuck. She couldn't load the form to cancel it or anything. We had to cancel the form from desktop.

  • John Lohr

    Team•

    Apr 11, 2025

    Travis, could you please use the live chat to let us know which student this is happening for? Thanks