Skip to main content

Login username case sensitivity issue at Nicholson Elementary in Junior

The login process for Nicholson Elementary is requiring the username to be case sensitive in Junior - <https://admin.virtualjobshadow.com/platforms/2/districts/32eb2d48-cf8c-4351-bf94-c7fb73617d94/licenses/3017/users/|admin.virtualjobshadow.com/platforms/…/users> . This wasn't the case before, but it seems to be now. I just tested it after a district admin noted it too and it indeed is case sensitive now for the usernames

Filed via Pathpal from Slack by Matt Tapley (ref pp-af9606be732fa640).

QC details

  • Product: Pathful Junior
  • Bug Reporter Group: Customer Success Team
  • Impact: Minor / Localized
  • Bug Severity: Medium
  • Can be Reproduced?: Yes
  • Steps to reproduce: don't follow the case sensitive username and use different characters case levels. It will not let you login unless the username perfectly matches the case levels
  • Current result: not able to login no matter the case levels
  • Expected Results: should be able to login even if levels are different
Product
Pathful Junior

Log in to comment and vote

No comments yet

Be the first to share your thoughts.