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Jobready360 App Microsoft Sign-in Failure: Red Bar Error

Bug Reports

Advised of previous mobile app issues. Customer is saying all users are impacted and they have followed the completely close out instructions provided. it gets all the way through the sign on process... and then red bar appears and nothing works. Using log in with Microsoft. Website works fine just not the mobile app.

Posted by Michael Miller ·
Status: Can't Replicate1 comment

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Comments1

  • Josh Biller changed status to Can't Replicate
    Team•

    Aug 13

    Pinned

    Jobready360 recently had a URL change from jobready360.com to jobready360.pathful.com. As a result, the mobile app is likely trying to log in to the old cached URL rather than the new URL, resulting in this error.

    One of the following options should resolve the issue:

    1. Open the app and choose “Change School” under all of the login options. Enter your school code and attempt sign in again.

    2. Uninstall & Reinstall the app

    Both options above force the cached URL to update and should resolve the error.