Flex Lesson college search not showing colleges, preventing favoriting

A teacher at Iredell has students who can’t finish a Flex Lesson. The college search keeps failing to show colleges, so they can’t favorite the required three. Is this a bug?

Filed via Pathpal from Slack by Christina Riddagh (ref pp-c073cb9a0c4a4791).

QC details

• Product: Pathful
• Bug Reporter Group: Customer Success Team
• Impact: Minor / Localized
• Bug Severity: Medium
• Can be Reproduced?: Yes
• Steps to reproduce: Logged in as the student and went to the "8th grade Flex Lesson" to complete, once I got to the scholarship tab, I had the same error message.
• Current result: Error loading institutions: Forbidden
• Expected Results: Colleges should load for students to select their 3 favorites.