I ran through the process in our demo environment and signers were changing appropriately. I also noticed in the clients instance that the pending and canceled forms that the top level domain of the email was also wrong. It will only change any email that used to be the previous email to the new one. It looks to me like the signer wasn’t even the old email address.
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Cameron Kolick
Oct 10, 2025
I ran through the process in our demo environment and signers were changing appropriately. I also noticed in the clients instance that the pending and canceled forms that the top level domain of the email was also wrong. It will only change any email that used to be the previous email to the new one. It looks to me like the signer wasn’t even the old email address.