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Create a universal messaging system that would allow users to communicate with others (in bulk or individually) and log those communications

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This would allow teachers to communicate to students in bulk (using student groups) or individually. WBL coordinators could also message students, guardians, employer contacts, etc. This would be helpful for sending out a welcome message.

This system would operate like most modern instant messaging / chat platforms (Facebook Messenger, Discord, Slack, Teams, etc.) and would allow messages to be delivered instantly within the application, to email and/or text messages (if the school chose to pay for SMS messaging from a third party provide like Twilio). When we release a mobile application, this would also send push notifications to the mobile app.

Posted by John Lohr ·
Status: Completed2 comments

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Comments2

  • Cameron Kolick

    Team•

    Jun 14, 2023

    We did not add the massive chat functionality but we did add the ability to message employer contacts, students, and advisory board members through the system. This can be found in the student profile, the student’s page, the employer contacts table, and the advisory board member modal. It is all driven by email. Your message will go out to their email and any replies they send to you will also be added to the communication log in the system. This allows for all correspondence to be tracked and noted.

  • Joan Swiezynski

    •

    Mar 2, 2023

    Perhaps the Universal Communication system would include information gathering from existing Employer Contacts? 

    Our current approach has been to send a survey to current Employers/Contacts to see if they are still willing to be a partner & if there are any changes.

    This helps us "clean-up" our Contacts & Employers.