Counselor profile not saving on submit

Pathpal is there an existing bug ticket related to this Common App issue of a counselor's profile not saving? If not, can you create one?

From the counselor: I am still unable to save my profile which is blocking me from accessing anything specific for my students. Can you look into this? Do I need to complete any steps? It will allow me to select submit but it doesn't save and each login prompts me to complete my profile.

Filed via Pathpal from Slack by Jen Caldwell (ref pp-9a28083fc190177c).

QC details

• Product: Pathful
• Bug Reporter Group: Customer Success Team
• Impact: Moderate / Limited
• Bug Severity: Usability
• Can be Reproduced?: Not Attempted
• Steps to reproduce: Since it is a common app form, I cannot replicate
• Current result: When completing the My Common App Profile and clicking submit, the information does not save
• Expected Results: Counselor Profile should save so it does not have to be completed every time.