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ClassLink sign-in unavailable for students and teachers

Bug Reports

“We seem to be getting this error when trying to sign in through Classlink.

{"success":false,"error":{"code":"authentication_unavailable","message":"Authentication is temporarily unavailable."}}

Sign in with microsoft seems unaffected.”

Product
Jobready360
Posted by Drew O'Connors ·
Status: Not Necessary2 comments

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Comments2

  • Josh Biller changed status to Not Necessary
    Team•

    Nov 2

    Pinned

    @Drew O'Connors It appears that your school integrates via Aspen directly and not through ClassLink. Please reach out to our support team if you are interested in transitioning to a ClassLink integration

  • Drew A OConnors

    •

    Nov 2

    @Josh Biller - We do integrate directly with Aspen for rostering, but I was under the impression that sign in was still available through classlink. It has been available on classlink for several years and haven’t heard any sign in issues until this morning. I will follow up with our co-op coordinator as well.

  • Linked to ClassLink SSO is not working correctly