@Todd Could you provide a bit more detail about what the issue is, including steps to replicate?
Todd
•
Aug 26, 2024
Go to Documents>Audits>Audits. Go into an audit. Attempt to upload a PDF using “Upload New”. When asked if you want to annotate, select “Yes”. Once in “Annotate”, click “Select All” and then “Next”. Once in “Evidence Wizard” select “Save”. You will get a prompt that says “Successful… Your annotations were saved successfully”. Click “Okay”. It will now appear that your evidence has successfully been uploaded and annotated. It isn’t. Go to that piece of evidence. There are three small dots under its name. Click them and select “View”. A tiny section of what you actually saved will show.
Josh Biller
Team•
Aug 26, 2024
I tried to replicate it with these steps but had no luck. Could you send a live chat or email with what form you’ve already uploaded and annotated that isn’t fully showing?
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Josh Biller
Aug 26, 2024
@Todd Could you provide a bit more detail about what the issue is, including steps to replicate?
Todd
Aug 26, 2024
Go to Documents>Audits>Audits. Go into an audit. Attempt to upload a PDF using “Upload New”. When asked if you want to annotate, select “Yes”. Once in “Annotate”, click “Select All” and then “Next”. Once in “Evidence Wizard” select “Save”. You will get a prompt that says “Successful… Your annotations were saved successfully”. Click “Okay”. It will now appear that your evidence has successfully been uploaded and annotated. It isn’t. Go to that piece of evidence. There are three small dots under its name. Click them and select “View”. A tiny section of what you actually saved will show.
Josh Biller
Aug 26, 2024
I tried to replicate it with these steps but had no luck. Could you send a live chat or email with what form you’ve already uploaded and annotated that isn’t fully showing?