2026 Graduates Login Failure: Data Corruption

The customer reports that their 2026 graduates are unable to log into the Jobready360 platform. The affected students are incorrectly listed with a grade of 12 instead of 'graduated,' their program information has been wiped out, and they are listed as 'deleted' instead of 'active.' They are unable to sign in using their post-graduation email addresses, and their school email addresses have been deleted. This appears to be a data corruption issue that was previously being addressed, and the customer has not received an update on the resolution.